May 21What are the biggest stories you tell yourself?Do you tell yourself you’re too much or, that you’re not enough? Do you tell yourself that life is just hard or, that opportunity lies around every corner? We all make up stories in our head, it’s how our brains make sense of the world. …Limiting Beliefs5 min read
Jan 30Not all of the messages that you see are meant for you.We all see a million messages every day, through social media, TV, advertising, podcasts, our friends, our family and more, but here’s the thing: Not all of those messages are meant for you. Sure, some of them may hit a nerve or may land with an Oompft but I’m talking…Intentional Life3 min read
Dec 9, 2020“Tell me why the customer cares about that.”When I’m working as a Customer Experience Designer / Human-Centred Designer, this is one of my favourite conversation prompts. As part of my approach to teach people about Human-Centred Design and Design Thinking, I ask them to bring along a problem they are trying to solve or an idea they…Human Centered Design4 min read
Sep 29, 2020Dystopia on my doorstepI just had a moment. Stood in line at the post office waiting to pick up a parcel, the radio finished playing whatever song it was playing and the news came on “The Premier announces that it is likely that the current restrictions will be lessened on Monday, provided the…Fiction4 min read
May 27, 2020That moment when an unconscious bias isn’t so unconscious anymoreUnconscious bias effects our lives in so many ways: the people we gravitate toward or away from on public transport, the opportunities we offer to people, or don’t and the way we interact with others around us, perhaps smiling or avoiding eye contact. Thing about unconscious bias is that it…Unconscious Bias4 min read
